„The success of RISE is based on the competent and committed project participants of Ilsenburger Grobblech GmbH, who sustainably shape future-oriented processes in cross-departmental teams.“ - Beatrice Fiege, Excecutive Management Personnel
RISE is not determined by the management level, but is driven by interdisciplinary project teams for employees and customers. A program that not only changes entire process landscapes, but also ensures better cooperation and promotes cross-divisional thinking. As different as the tasks are, as different are the challenges and special features in each project. We asked the subproject managers about their motivation, successes and fascination with RISE.
1. Electronically connecting and integrating customers
The subproject creates the basis for transparent processes, from the offer to the final documentation. Electronic connectivity plays a key role in ensuring smooth collaboration. „With transparent processes, we increase the speed and reliability of our statements to our customers and partners. This enables us to stand out from the competition in terms of service." summarizes subproject manager Frederik Hütt his task.
2. Mapping customers digitally from end to end
Excellent service experience through the digitization of essential sales processes is the focus of the second subproject. "With RISE, we are experiencing a cultural change in our collaboration with our customers. We are ensuring transparency, becoming more reliable and gaining trust." is how subproject manager Viktoriya Scholz sums up the goals of her initiative.
3. Starting orders right
In the subproject, the course is set for a smooth process from order receipt to delivery. Right from the start of the order, the customer should receive a solid statement about the delivery date, which requires the best possible planning of all orders. "With reliable, high-quality order processing and support, we ensure the best possible start of customer orders," describes Doreen Jürgens the goal of her subproject.
4. Making the value stream maneuverable
Fast and well-founded planning decisions are success factors in the RISE program. "We will ensure transparency in the value stream of our company in order to be able to provide quick information at any time not only on individual orders, but also on individual plates, and to simplify their control," describes Pavel Pryakhin his subproject.
5. Avoid and control re-setting
Subproject manager Dr. Thomas Brecht and his team counter unwanted delays caused by occasional rework or scrap with consistent cause analysis and technologically sensible countermeasures. "As a development engineer, my focus is always on the customer's product quality needs. The continuous technological development of our products while taking strategic and economic conditions into account are the key to our success," Dr. Thomas Brecht about his subproject.
RISE
Together we set standards with excellent products and reliable processes to increase customer satisfaction and competitiveness long-term.
Find out more